Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all eligible items in their original condition. Please note that for health and safety reasons, certain items like intimate apparel or pierced jewelry cannot be returned.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.
Affix the Shipping Label
Print the prepaid shipping label provided via the portal and attach it firmly to the outside of your return package.
Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing